ARRIVAL AND DEPARTURE

Check-In time begins at 4:00 PM.
While every effort will be made to accommodate guests arriving earlier, rooms may not be immediately available.

Early Check-In before 9:00 AM can be arranged for a $100 fee.

Check-Out time is at Noon.
Late Departures may be authorized at the Front Desk upon request for a fee.

TARIFF & TAXES

Each room reservation is subject to daily Hotel Tariff and Occupancy Tax, currently at:

• 16% Hotel Tariff
•   9% Occupancy Tax

16% Tariff offers:

• Standard Check-In: 4:00 PM and Standard Check-Out: 12 Noon
• Citrus-Infused Water at hotel welcome landing
• Complimentary In-room Coffee & Tea
• Complimentary Local & 800-calls
• Get-Fit! – at our 24 Hour access to the fitness center
• High Speed Internet and WIFI in all guest rooms, meeting rooms, & public areas (including the beach)
• Dip! – into our roof-top swimming pool with surrounded by sky-line beds set on an ocean view sun-deck.
• Beach Experience – WaterGirls offer towels, lounge chairs, umbrellas
• Connect! –  at San Juan’s only ocean view, 24-hour business center

FUNDS HELD FOR INCIDENTAL CHARGES

Keeping with Industry Standards, the hotel will require a valid method of payment (Debit or Credit Card) at check-in to guarantee incidental charges. An authorized hold will be taken on the card provided to cover these charges for the entire length of stay. If the guest chooses to use Debit Card, funds held will not be available for use outside of the hotel. The hotel recommends the use of a Credit Card whenever possible. In the event that no incidental charges have been made to the room, funds held will be released at check-out.

PORTABLE COOLERS

Portable Coolers are not allowed on property (applies to guest-rooms and public areas).

WE ARE A NON-SMOKING HOTEL

Pursuant to Law No. 40 of August 3, 1993, as amended, Puerto Rico is generally a non-smoking jurisdiction.